A guide for choosing the right courier in Melbourne

Delivery is often considered one of the core operations in many companies and businesses. Even if your business entails provision of services, such that there are no goods to be delivered to clients, a time comes when you need to deliver important documents to a client or to a government office. Typically, employing a courier service is inevitable when doing business. In a lot of ways, your courier service is an extension of your customer service – it reflects on your company if goods or parcels are delivered damaged or late. With that in mind, it is important to think about who you’re trusting with this responsibility. You need to take into account a few factors when hiring a courier in Melbourne. This guide will be great asset in making this critical decision.

Availability

When it comes to business, time is money. Late delivery of goods to a client might break the deal and they might return your goods. It is therefore, important to be sure of a courier’s availability before you offer them the contract. A courier company that is open 24 hours a day, 7 days a week can guarantee you immediate availability and immediate pick-up of urgent parcels or good.

Weight and size limitations

What type of packages does the courier deliver? Keep in mind that some courier services offer specific kind of services. Some couriers deliver documents only or goods of a particular weight and size limit. This might be the ideal company for a law firm that only delivers documents back and forth, but might not be the best choice for a furniture retailer. So, make sure you ask what the courier’s weight and size limits are, if any.

Proof of delivery

Hiring a courier in Melbourne is not all about having goods or parcels picked up from your premises. You need to know whether the packages or shipments are getting where they are supposed to go and at the right time. Ensure that the delivery service you hire is providing proof of delivery. Tracking may also be an important consideration to make if you’re sending things that might take several days to reach their destination.

Cost to value

When looking for a courier in Melbourne, you’ll be presented with different quotes from different companies. One important thing to keep in mind is that the cheapest courier service is not always the best. Cost should come last after verifying all the other things you are looking for in a courier. You might want to consider a company that offers fast and safe delivery of good even if it is not cheapest in the list.

Insurance

Your parcels and goods stand the risk of damage, theft or loss during transit. But, you’ll have some peace of mind to know that your valuable goods or documents have insurance should any of these eventualities occur. Hiring a courier that is insured is particularly important if you anticipate sending materials that are valuable and sensitive in nature. Check the amount of the insurance and what it covers.